Troubleshoot Your HYSapientia Air Fryer: Easy Fixes for Common Issues Vai direttamente ai contenuti

Air Fryer Troubleshooting Series Part 1: : My Air Fryer Isn't Working

  Is your air fryer not working? As a seasoned air fryer manufacturer, HYSapientia have encountered many users who have faced various issues while using their air fryers. When your air fryer suddenly...


Is your air fryer not working? As a seasoned air fryer manufacturer, HYSapientia have encountered many users who have faced various issues while using their air fryers. When your air fryer suddenly stops working, the frustration and confusion can be overwhelming. If you're experiencing this issue, don't worry! In this blog series, we will guide you step-by-step to troubleshoot and resolve this problem. Whether it's a power connection issue or an internal component failure, we will explain in detail to help you identify and fix the issue. This is just the beginning! In the upcoming blog posts, we will help you address other common problems and their solutions.


My Air Fryer Stopped Working and Won’t Turn On, How Do I Fix It?


When your air fryer suddenly stops working and doesn't respond to the power button, there are several simple fixes you can try. Below, we will guide you through the troubleshooting process, from basic checks to minor repairs that might require some DIY skills, to help you get your air fryer back to working condition.


Basic Troubleshooting for Air Fryer Issues

Is the Air Fryer Basket in Place? Is the Door or Drawer Fully Closed?

Air fryers typically have safety mechanisms that require all parts to be correctly in place before they can start. Ensure the fryer basket is fully inserted, and the door or drawer is completely closed. Try reopening and closing these parts to ensure they are properly locked. If these parts are not correctly in place, the device will not start.


Is the Power Supply Working Properly? Is it Connected Correctly?

Check if the power cord is firmly plugged into the outlet and if the plug is fully inserted. A loose power cord or partially plugged-in plug can prevent the device from running. Ensure the power cord is not twisted or folded, as this can affect the transmission of current.


Is the Plug Fully Inserted?

Sometimes the plug may seem inserted but isn't making full contact with the outlet's metal parts. Reinsert the plug, making sure it is fully inserted. You can try changing the plug's position to ensure good contact with the power source.


Is Your Outlet Working?

Test the outlet by plugging in another appliance to see if it works. If the outlet is not working, check your home's circuit breaker or fuse box for any tripped circuits or blown fuses. You can also try plugging the air fryer into a different outlet to ensure the issue isn't with the power supply.


Is There Food Debris Inside the Air Fryer Blocking Operation?

Open the air fryer and check for any food debris or grease buildup inside. Clean out any debris, ensuring the ventilation and heating elements are not obstructed. Food debris can interfere with the device's normal operation, and regular cleaning helps maintain good working condition.


Are You Using an Extension Cord?

Extension cords may not provide sufficient power for the air fryer's high power demands. Try plugging the air fryer directly into a wall outlet, avoiding the use of an extension cord. The quality and length of the extension cord can affect power transmission efficiency.


Is the Power Cable Damaged?

Inspect the power cord for any wear, breaks, or other damage. A damaged cable can prevent electrical current from passing through, making the device unable to start. If you find any issues with the cable, consider replacing it or contacting a professional repair service.


Is Something Stuck in the Heating Element?

Foreign objects stuck in the heating element can cause the air fryer to stop working. Carefully check and remove any obstructions around the heating element to ensure it functions properly. The heating element is one of the core components of the device, and any blockage can affect its operation.


Internal Component Troubleshooting for Air Fryer Issues

When the basic troubleshooting steps don't resolve the issue, it might be time to consider internal component failures. Here, we will check the internal components of the air fryer in detail.


Is the Air Fryer Fuse Blown?

The fuse is an internal protection device that prevents the device from damage due to excessive current. If the fuse is blown, the device will not start.


How to Check:


  • Open the air fryer casing and locate the fuse, usually near the circuit board.
  • Use a multimeter to test the fuse for continuity. If there's no continuity, the fuse is blown.



  • The air fryer shows no response at all.
  • No signs of current flow inside the device.



Replace the fuse with a new one of the same specification. Ensure the power is off before replacing it to avoid electric shock.

Is the Air Fryer Control Panel Responsive?

The control panel manages operations and display functions. If it's unresponsive, it might be an issue with the circuit or connections.


How to Check:


  • Observe if the indicator lights or display screen on the control panel light up.
  • Check the connections between the control panel and the main circuit board for any looseness or breaks.



  • Buttons are unresponsive, and the display screen doesn’t light up.
  • The device cannot receive any commands.



  • Ensure all connections are intact and secure.
  • If connections are fine but there’s no response, consider replacing the control panel or main circuit board.

Are the Air Fryer Buttons Malfunctioning?

Button malfunctions can prevent the device from starting or executing commands.


How to Check:


  • Press each button to feel for physical feedback.
  • Use contact cleaner to clean the button surface and internal contacts.



  • Buttons are unresponsive or stuck.
  • Commands are not executed.



  • Clean the buttons to remove dust and dirt.
  • If cleaning doesn’t help, consider replacing the button components.

Has the Air Fryer Overheated?

Overheat protection is a safety mechanism to prevent damage due to excessive heat.


How to Check:


  • Turn off the device and let it cool for at least 30 minutes.
  • Ensure there is enough ventilation space around the device to prevent heat buildup.



  • The device suddenly stops working, and the casing is hot.
  • The device works after cooling down but stops again after a while.



  • Improve ventilation around the device and avoid overuse.
  • If overheating persists, check for dust buildup inside and clean the cooling fan and vents.

Are the Air Fryer Timer and Temperature Set Correctly?

Incorrect timer and temperature settings can prevent the device from starting.


How to Check:


  • Ensure the timer is not set to zero or a very short time.
  • Confirm the temperature is set within a reasonable range (usually between 50°C and 200°C).



  • The device doesn’t start or stops immediately after starting.
  • The temperature is too low or too high for proper cooking.



  • Adjust the timer and temperature settings to appropriate levels.
  • If the timer or temperature controller is faulty, replace these components.

Is the Air Fryer Temperature Sensor Working Properly?

The temperature sensor monitors the internal temperature of the device. If faulty, it can affect operation.


How to Check:


  • Use a multimeter to test the resistance of the temperature sensor, referring to the device manual for normal range values.
  • Inspect the sensor for physical damage or looseness.



  • The device can’t maintain a stable temperature.
  • Temperature fluctuates abnormally during cooking.



  • Replace the temperature sensor if the resistance values are abnormal.
  • Ensure the sensor is securely installed and undamaged.

Is the Air Fryer Fan Working Properly?

The fan ensures internal air circulation for even heating.


How to Check:


  • Start the device and observe if the fan is spinning.
  • Listen for unusual noises or signs of the fan being stuck.



  • The fan doesn’t spin or spins irregularly.
  • The device heats unevenly, with food burning on one side while remaining uncooked on the other.



  • Clean the fan blades and surrounding areas.
  • If the fan or motor is damaged, replace the fan motor.

Are There Issues with the Circuit Board?

The circuit board is the core component of the device. Any damage can affect its operation.


How to Check:


  • Open the device casing and inspect the circuit board for any broken solder points or damaged circuits.
  • Use a magnifying glass to check for burn marks or breaks.



  • The device doesn’t work at all or shows intermittent faults.
  • There’s a burnt smell or visible burn marks inside.



  • Contact a professional repair technician to replace or fix the circuit board.
  • Avoid attempting to repair the circuit board yourself to prevent further damage.

Proper Usage and Maintenance Tips

Is Your Air Fryer Overused?

Consider the frequency of your air fryer usage. Overuse can lead to premature wear and tear. Prolonged high-load operation can accelerate the aging of internal components, causing early failures. Follow the usage instructions in the air fryer manual, and schedule reasonable use intervals to avoid long continuous operation.


Further Reading:How Long Should an Air Fryer Last and When Should You Replace It


Are You Using the Air Fryer Correctly?

Review your usage methods. Prolonged incorrect operation can cause the device to stop working. For example, improper cleaning methods can damage internal components, and excessive temperature settings can trigger overheat protection frequently. Ensure you follow the device’s manual for proper operation and perform regular maintenance.


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Summary: HYSapientia Air Fryer Products Have a Two-Year Warranty!

We hope the detailed troubleshooting and solutions above help you successfully resolve your air fryer not running issue. If none of the above methods work, we recommend contacting professional repair services or the device manufacturer for assistance. Maintaining your device properly and using it correctly can extend its lifespan and ensure you continue to enjoy convenient cooking experiences.


By carefully inspecting each potential fault point, you can methodically solve the issue of your air fryer not running. HYSapientia air fryer products come with a two-year warranty, so visit the HYSapientia shop to purchase the best air fryers in the UK! If you have any further questions or need additional help with your HYSapientia air fryer, please feel free to contact our customer service team. We are committed to providing the best support to ensure your cooking appliances are always in top condition.


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